Shipping & Delivery
• Free Shipping Across India - No hidden charges or surprises at checkout.
• Urgent Delivery - Need your order faster? Contact us before placing your order, and we will do our best to assist.
Returns & Refunds
• All our products are custom-made, which means no returns, refunds, or exchanges can be accommodated.
• Due to the handcrafted nature of our products, slight variations in color, finish, or design may occur. These are not defects but a mark of authenticity.
Damages & Issues
• If you receive a damaged or incorrect product, please reach out immediately with photos, and we will work to resolve the issue.
• Transit damages will be addressed with either a replacement part or a full product replacement, depending on the extent of the damage.
• Post-purchase damages due to wear & tear, exposure to sunlight, moisture, or other external factors are not covered.
Cancellations
• Once an order is placed, it cannot be canceled as production begins immediately.
For any concerns, contact us at support@decorbytheway.com. We are here to help!
